What is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results.
Who needs Crucial Conversations training?
Anyone who wants to:
- Speak persuasively, not abrasively
- Foster teamwork and better decision making
- Build acceptance rather than resistance
- Resolve individual and group disagreements
Lynn Williams, a Certified VitalSmarts facilitator and former WCPSS Principal, leads this book study on Crucial Conversations: Tools for Talking When Stakes Are High.
Location: CCRESA Conference Room, 7208 Falls of Neuse Rd., Suite 104.
Light morning refreshments and lunch will be provided.
Participants will receive a CEU Certificate for 6 contact hours.